| Features: |
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Choose 24/7 or 8/6 service, based on your nature of business. |
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Choose between a shared and a dedicated agent. A shared agent is very cost effective if you are a small business or a website with less than 10 chats per day. |
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Add agents as your business grows. |
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Use for proactive sales or customer support. |
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Extensive reporting, analytics, customer surveys and proactive chat features included*. |
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No overhead costs - all software and training included in one low fee. |
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Service available for diverse industry verticals such as retail, technology, manuacturing, automobiles, telecom, hospitality. |
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| Benefits: |
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Focus on your core competency and business growth. |
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Proactive sales by engaging a customer on website in a chat |
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Increase ROI from PPC and SEO campaigns |
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Close more sales by helping visitors fill forms and reducing objections. |
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Cross Sell and Up Sell products. |
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Increase customer loyalty, and get more sales by eliminating dead leads. |
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Cut your support costs by more than 80%* |
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| Our key Differentiators: |
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Business Analytics: Our CSR's are trained after a thorough analysis of your business process and your customers. We understand every business has different needs. We make sure we satisfy the needs of your customers better than anyone else. our powerful reporting throught the process will be used for continuous training and will also help you in understanding your end customer behaviour. |
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No Differentiation: Your site is served by the same experienced and dedicated team regareless of your size. So whether you are an SMB or a fortune 500 company, you get the same quality. Our agents are trained to handle multiple processes. This ensures process stability and more productivity. |
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Service Level Analysis: Our CSR's are dynamically rated on various factors such as handling time, feedback, response quality and trained accordingly. This continuous process makes them more efficient over the period. |
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| Costs: |
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Live chat service is available as a stand alone service and comes with number of agents you want to hire. This depends on your website traffic and support volume. Our base pricing per agent for 24/7 chat support starts at an estimated $1200 per month. With higher volumes, you can get discounts.
if you need multiple support options such as emait and voice, you'll be eligible for discounted prices.
Please fill in your requirements in the form below and one of our representatives will get in touch with you shortly.
Request a quote: (insert form) |
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Live Chat Agents : Man your website with expert salespeople 24/7 
